Basecamp Ensuite Room

FAQs

• What time can I check in?

  Check-in at reception is available from 3pm.

• What time is check-out?

  Check-out is available until 10am. If you want to check out later, please ask about availability on your arrival.

• Are the rooms secure?

  All rooms are locked and guests are provided with keys.

• Are your rooms wheelchair accessible?

  Unfortunately Punga Cove’s hillside location, which includes steep terrain, means access to rooms is difficult for wheelchairs and not recommended. Try our sister lodge, Furneaux Lodge, across the bay which has flat access to suites.

   

• Can I bring my own food and beverages?

  You are welcome to bring your own food and beverages, Base Camp has access to a shared full kitchen, all other rooms have a microwave, and two of the Mamaku's have kitchen facilities. 

• What if I have to cancel or postpone my booking?

  There is no charge for cancellations 8 or more days before your intended stay. See our terms and conditions for more information, including Covid-19 related travel bans.

• Can I get cellphone reception and wifi at Punga Cove?

  Wifi is available at the Boatshed Cafè & Bar but, due to our isolated location in the outer Marlborough Sounds, the connection can be limited and at times unreliable.

  There is no cellphone reception at Punga Cove.

  While we are working hard to improve our wifi signal, we advise our guests to take the opportunity to switch off, relax and enjoy the beautiful surrounds. We have a landline and email at reception if anyone needs to get hold of you.

• Do you have portacots and highchairs?

  Yes – please request these when you book.